WeDisplay · Legal
Terms of Service
These Terms of Service ("Terms") are a binding agreement between you (either an individual or the organization you represent, "you" or "your") and EN6IA (a company registered in Québec, enterprise number (NEQ) 2266497173), operating as "WeDisplay" ("WeDisplay", "we", "us", or "our"). They govern your access to and use of the WeDisplay digital signage platform, including our marketing websites, dashboard, applications, player software, APIs, and related services (collectively, the "Service").
1. Agreement to These Terms; Eligibility; Your Account
By creating an account, accessing, or using the Service, you agree to be bound by these Terms and by our Privacy Policy, Cookie Policy, and Acceptable Use Policy, each of which is incorporated into these Terms by reference. If you do not agree to these Terms, you must not access or use the Service.
If you are accepting these Terms on behalf of a company, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, in which case "you" refers to that entity.
You must be at least the age of majority in your jurisdiction of residence, and in any event no younger than 16 years old, and capable of forming a legally binding contract to use the Service. The Service is designed and intended for use by businesses, organizations, and professionals, not for general consumer use, and you agree not to use the Service for purely personal, family, or household purposes.
When you create an account, you agree to provide accurate, current, and complete information, and to keep that information up to date. You are responsible for safeguarding your account credentials and for all activity that occurs under your account, whether or not you authorized it. You must notify us promptly at [email protected] if you become aware of any unauthorized use of your account. We are not liable for any loss or damage arising from your failure to protect your account credentials.
2. The Service
WeDisplay is a cloud-based digital signage platform that allows organizations to register and manage screens and players, upload, schedule, and publish content and layouts, stream live sources (including via WebRTC), embed and display third-party content, and coordinate signage across one or more locations. The Service is offered on a subscription basis across different plans and packages that may include different features, usage limits, and support levels, as described at wedisplay.live/pricing or in your order form.
We are continuously developing the Service and may add, change, suspend, or remove features, and may impose limits on certain features, at any time. We will use commercially reasonable efforts to provide advance notice of material changes that reduce functionality you are actively paying for, but we are not obligated to do so for every change. Some features may be labeled as beta, preview, early access, or experimental; those features are provided for evaluation purposes, may be changed or discontinued at any time without notice, and are provided without any warranty and may be excluded from support commitments.
The Service depends on your own equipment, network connectivity, screens, and players, and on third-party infrastructure (including hosting, content-delivery, and network-transit providers) that we do not control. We work to keep the Service available and reliable, but, as set out in Section 9, we do not guarantee uninterrupted or error-free operation.
3. Acceptable Use
Your use of the Service, and all Customer Content you upload, stream, schedule, or display through it, must comply with our Acceptable Use Policy, which is incorporated into these Terms by reference and forms part of the agreement between you and us. Among other things, the Acceptable Use Policy prohibits using the Service to display or transmit unlawful, infringing, deceptive, defamatory, or harmful content, to distribute malicious code, to interfere with or attempt to gain unauthorized access to the Service or other users' accounts or screens, or to circumvent usage limits, security features, or these Terms.
Violations of the Acceptable Use Policy are violations of these Terms and may result in content removal, restriction, suspension, or termination of your account as described in Section 13, in addition to any other rights or remedies available to us.
4. Customer Content & Responsibility
You retain all ownership of the content, media, data, and materials you upload, stream, schedule, or display through the Service ("Customer Content"). You are solely and exclusively responsible for your Customer Content, including its creation, legality, accuracy, and the consequences of displaying it. You represent and warrant that you own or have obtained all rights, licenses, consents, and permissions necessary to use and display your Customer Content — including any music, video, images, fonts, trademarks, and third-party materials it contains — and that it does not infringe or violate the rights of any third party or any applicable law. You grant EN6IA a limited, non-exclusive, worldwide, royalty-free license to host, store, cache, reproduce, transmit, and display your Customer Content solely as necessary to operate and provide the Service to you. We claim no ownership of your Customer Content.
5. Neutral Platform; No Monitoring or Endorsement
WeDisplay is a neutral technology platform that transmits and displays content at your direction. We do not create, select, pre-screen, monitor, endorse, verify, or control Customer Content, and we are not responsible or liable for it or for any use or display of it. We are under no obligation to monitor Customer Content, but we may, at our sole discretion and without notice, review, refuse, disable, remove, or restrict any Customer Content that we believe violates these Terms, the Acceptable Use Policy, or applicable law, or that may expose us or others to liability. Your use of the Service to display content does not make us a publisher, author, or broadcaster of that content.
6. Subscriptions, Fees, and Billing
Access to the Service is provided on a subscription basis. Fees, billing frequency (monthly or annual), and included usage are set out in the plan you select at checkout or in your order form. Unless otherwise stated, subscriptions automatically renew for successive terms equal to the expired term unless you cancel before the renewal date through your account settings or by contacting [email protected].
All payments are processed by our third-party payment processor, Stripe. When you provide payment information, you are providing it directly to Stripe under Stripe's own terms and privacy practices; WeDisplay never receives or stores your full card number or other sensitive card details. You authorize us, through Stripe, to charge your payment method for all fees due under your subscription, including recurring renewal charges, plus any applicable taxes.
Fees are exclusive of taxes unless stated otherwise. Sales tax, VAT, GST, QST, or other applicable taxes will be calculated and added to your invoice based on your billing location, as required by law. EN6IA's GST/HST registration number is 827995200 RT0001, and its Québec Sales Tax (QST) registration number is 4015129960 TQ0002. You are responsible for providing accurate billing information, including a valid tax registration number where applicable.
We may change our prices or introduce new fees from time to time. For existing subscriptions, we will provide reasonable advance notice (by email or in-app notice) before a price change takes effect at your next renewal; continuing to use the Service after a price change takes effect constitutes acceptance of the new price. If you do not agree to a price change, you may cancel your subscription before it renews.
Except as expressly stated in your order form or as required by applicable law, fees are non-refundable, including for partial subscription periods, unused features, or downgrades made during a billing period. If a free trial is offered, it will convert automatically to a paid subscription at the end of the trial unless you cancel before the trial ends. If a payment fails or is not received, we may suspend or limit access to the Service, in addition to our rights under Section 13, until payment is received.
7. WeDisplay Intellectual Property; Feedback
The Service, including its software, source code, user interfaces, designs, workflows, documentation, and the WeDisplay name, logo, and other trademarks, are and remain the exclusive property of EN6IA and its licensors. Except for the limited rights expressly granted to you to access and use the Service under these Terms, no rights, title, or interest in the Service are transferred to you. You may not copy, modify, distribute, sell, lease, reverse engineer, decompile, or create derivative works based on the Service, or remove or obscure any proprietary notices, except to the extent such restriction is prohibited by applicable law.
If you provide us with feedback, suggestions, or ideas about the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free, fully paid-up license to use, disclose, reproduce, and incorporate that feedback into the Service or any other product or service, without any obligation or compensation to you.
8. Third-Party Services and Integrations
The Service allows you to connect, embed, or display content from third-party services, including video and streaming providers (such as YouTube and Vimeo), design and presentation tools (such as Canva), business-intelligence and dashboard tools (such as Power BI and Tableau), calendar providers (such as Google Calendar and Microsoft Outlook/Exchange), and other third-party sources you choose to connect (collectively, "Third-Party Services").
Third-Party Services are provided by independent third parties and are governed by their own terms of service and privacy policies, which you are responsible for reviewing and complying with. We do not control, endorse, or assume any responsibility for Third-Party Services, including their content, accuracy, availability, security, or continued operation. A Third-Party Service may change, restrict, or discontinue its integration with the Service at any time for reasons outside our control, and we are not liable for any resulting disruption to your use of the Service. Your decision to connect a Third-Party Service, and any data you share with it, is entirely at your own risk and discretion.
9. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE MAXIMUM EXTENT PERMITTED BY LAW, EN6IA DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, THAT ANY CONTENT WILL DISPLAY WITHOUT FAULT OR DELAY, OR THAT DEFECTS WILL BE CORRECTED. SOME JURISDICTIONS, INCLUDING QUÉBEC, DO NOT ALLOW CERTAIN WARRANTY EXCLUSIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, EN6IA AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS, ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS, WHETHER IN CONTRACT, TORT, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY. WE WILL NOT BE LIABLE FOR ANY CUSTOMER CONTENT OR FOR ANY THIRD-PARTY SERVICES, CONTENT, OR INTEGRATIONS. OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE AMOUNTS YOU PAID TO US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. NOTHING IN THESE TERMS LIMITS LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW, INCLUDING NON-WAIVABLE RIGHTS UNDER QUÉBEC LAW.
11. Indemnification
You will defend, indemnify, and hold harmless EN6IA and its officers, directors, employees, and agents from and against any and all claims, demands, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to: (a) your Customer Content; (b) your use of the Service; (c) your violation of these Terms or the Acceptable Use Policy; (d) your violation of any law or the rights of any third party, including intellectual-property, privacy, publicity, or defamation rights.
12. Copyright Complaints (DMCA)
We respect the intellectual-property rights of others and expect users of the Service to do the same. If you believe that Customer Content displayed or stored through the Service infringes your copyright, you may submit a notice to our designated agent at [email protected]. To be effective, your notice must include, at a minimum:
- a physical or electronic signature of a person authorized to act on behalf of the owner of the copyright allegedly infringed;
- identification of the copyrighted work claimed to have been infringed;
- identification of the material claimed to be infringing and reasonably sufficient information for us to locate it within the Service;
- your name, address, telephone number, and email address, and, where applicable, the name of the organization you represent;
- a statement that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
- a statement, made under penalty of perjury, that the information in the notice is accurate and that you are authorized to act on behalf of the copyright owner.
Upon receipt of a complete and valid notice, we may remove or disable access to the identified content and will make reasonable efforts to notify the account holder who posted it. If you believe content was removed or disabled by mistake or misidentification, you may submit a counter-notice to [email protected] that includes your name, address, telephone number, and email address; identification of the material removed and its location before removal; a statement under penalty of perjury that you have a good-faith belief the material was removed as a result of mistake or misidentification; and a statement consenting to the jurisdiction of the applicable courts and to accept service of process from the person who submitted the original notice. We may, in our discretion and where required by applicable law, restore the content after receiving a valid counter-notice unless the original complainant informs us that they have filed a legal action.
We may terminate or suspend, in appropriate circumstances and at our discretion, the accounts of users who are determined to be repeat infringers.
13. Suspension and Termination
You may cancel your subscription and terminate your account at any time through your account settings or by contacting [email protected]; cancellation takes effect at the end of your current billing period unless otherwise required by law.
We may suspend or restrict your access to the Service, in whole or in part, at any time and without liability, if we reasonably believe you have violated these Terms or the Acceptable Use Policy, if your payment is overdue, if required to comply with applicable law or a governmental request, or to prevent harm to the Service, other users, or third parties. Where practical, we will provide notice of a suspension and an opportunity to cure the underlying issue before or promptly after suspending access. We may terminate your account and these Terms for a material breach that remains uncured for 15 days after notice, or immediately for a serious or repeated violation, non-payment beyond the applicable grace period, suspected fraud, or as required by law.
On termination or expiry of your account for any reason, your right to access and use the Service ends immediately, and any screens, players, or sources registered to your account may stop displaying Customer Content. For 30 days following termination (the "Retention Period"), we will make reasonable efforts to allow you to export your Customer Content and account data on request. After the Retention Period, we may permanently delete your Customer Content and account data, except where we are required or permitted to retain it for legal, tax, security, or dispute-resolution purposes. We are not responsible for any loss of Customer Content that you fail to export before the end of the Retention Period.
Sections 4, 5, and 7 through 16 of these Terms, and any other provision that by its nature should survive, will survive termination of your account and these Terms.
14. Changes to These Terms
We may update these Terms from time to time to reflect changes to the Service, our business, or applicable law. If we make a material change, we will provide reasonable advance notice by email, an in-app notice, or by posting the updated Terms on this page with a revised effective date. Changes will take effect on the stated effective date, and your continued use of the Service after that date constitutes acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Service and may terminate your account as described in Section 13.
15. Governing Law; Dispute Resolution
These Terms, and any dispute arising out of or relating to them or the Service, are governed by the laws of the Province of Québec and the federal laws of Canada applicable therein, without regard to conflict-of-law principles that would apply the law of another jurisdiction.
Before initiating any formal proceeding, you agree to first contact us at [email protected] and attempt in good faith to resolve the dispute informally. If a dispute is not resolved informally within a reasonable time, you and we each irrevocably submit to the exclusive jurisdiction of the courts sitting in the Province of Québec, and waive any objection to that jurisdiction or venue on the grounds of inconvenient forum or otherwise.
Nothing in this Section 15 limits any right you have, as a "consumer" within the meaning of the Consumer Protection Act (Québec), to bring proceedings before the courts of the jurisdiction in which you reside, or otherwise waives, restricts, or limits any right or protection that cannot be waived under the Consumer Protection Act (Québec) or other applicable mandatory consumer-protection law. Where any provision of these Terms conflicts with a non-waivable right under that Act, the non-waivable right prevails to the extent of the conflict, and the remainder of these Terms continues to apply.
16. Miscellaneous
Assignment. You may not assign or transfer these Terms or your account, in whole or in part, without our prior written consent. We may assign these Terms without your consent in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of our assets. Any attempted assignment in violation of this section is void.
Severability.If any provision of these Terms is held to be invalid, illegal, or unenforceable, that provision will be limited or eliminated to the minimum extent necessary so that the remaining provisions of these Terms remain in full force and effect and reflect the parties' original intent as closely as possible.
Waiver. No failure or delay by either party in exercising any right under these Terms will operate as a waiver of that right, and no waiver will be effective unless made in writing and signed by the waiving party.
Force majeure. Neither party will be liable for any delay or failure to perform its obligations under these Terms (other than payment obligations) resulting from causes beyond its reasonable control, including acts of God, natural disaster, war, terrorism, riot, labor conditions, governmental action, internet or telecommunications failures, or failures of third-party hosting, network, or infrastructure providers.
Entire agreement. These Terms, together with the Privacy Policy, Cookie Policy, Acceptable Use Policy, and any order form, plan description, or Data Processing Addendum applicable to your account, constitute the entire agreement between you and us regarding the Service, and supersede any prior or contemporaneous agreements, representations, or understandings, whether written or oral, regarding the same subject matter.
Notices. We may provide notices to you by email to the address associated with your account, through an in-app notification, or by posting on this page. You may send notices to us at [email protected].
Language.These Terms are drafted and made available in English. A French-language version of these Terms will be made available in due course; in the event of any conflict between the English and French versions, the English version will govern except where applicable Québec law requires otherwise. The parties confirm their express wish that these Terms and all related documents be drafted in English. Les parties aux présentes confirment leur volonté expresse que la présente convention, ainsi que tous les documents qui s'y rattachent, soient rédigés en anglais.
Questions about this document? Contact [email protected]. See all policies in the Legal Center.